Our Commitment to Privacy
Your privacy is important to us. Aesthetic + Mind MD, A Physician Assistant Corporation, respects your privacy and complies with HIPAA (Health Insurance Portability and Accountability Act), as well as all applicable federal and state laws and regulations regarding any personal information we may collect about you, including across our website,
https://aestheticmindmd.com/, and other sites we own and operate. This Privacy Policy explains how we collect, use, and safeguard your personal information and protected health information (PHI).
Information We Collect
Information we collect falls into two categories:
- Voluntarily Provided – Information you knowingly provide, such as name, contact details, and health-related information.
- Automatically Collected – Information your device shares, such as IP address, browser type, location data, and usage activity.
We may also log technical errors or device data to improve user experience.
Protected Health Information (PHI)
As a healthcare provider, we may collect, use, and disclose your PHI for:
- Providing medical treatment and healthcare services.
- Coordinating with licensed pharmacies to process and deliver prescriptions.
- Billing and payment purposes.
- Healthcare operations, including quality reviews and staff training.
- Compliance with federal and state law.
We will not share your PHI without your written authorization unless required or permitted by law.
For information on how we use and protect your health information, please review our HIPAA Notice of Privacy Practices. Your Rights Under HIPAA
You have the following rights regarding your PHI:
- Access – Request copies of your medical or billing records.
- Amendment – Request corrections to inaccurate or incomplete information.
- Restrictions – Request limitations on use or disclosure of PHI.
- Confidential Communication – Request secure or alternative communication methods.
- Complaint – File complaints with Aesthetic + Mind MD or the U.S. Department of Health & Human Services if you believe your privacy rights have been violated.
Collection and Use of Information
We may collect and use your personal information to:
- Deliver products and services.
- Provide healthcare consultations.
- Communicate with you about your care.
- Conduct analytics and improve services.
- Meet legal obligations.
- Ensure security and fraud prevention.
- Communicate with you via phone, email, or SMS regarding your appointments, services, and promotional offers (where consent has been provided).
We do not knowingly collect information from children under 13.
Disclosure of Information
We may disclose information to:
- Licensed pharmacies that we collaborate with.
- Service providers (e.g., IT, analytics, marketing).
- Courts, regulators, or authorities as required by law.
- Affiliates and employees under confidentiality agreements.
We also use trusted third parties such as Google Analytics, Google Tag Manager, and Mailerlite.
Security of Your Information
We use commercially acceptable methods to safeguard your data against loss, theft, unauthorized access, or disclosure. However, no online system is 100% secure. You are responsible for safeguarding your own account credentials.
Retention of Information
We retain your personal information only as long as necessary for the purposes described or as required by law. Once no longer needed, we securely delete or anonymize data.
Cookies and Tracking
We use cookies and tracking technologies to improve your browsing experience. You may disable cookies in your browser settings, but some features may not function properly.
SMS Messaging & Compliance
Text Message Program Terms & Conditions By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent: - You will only receive messages if you have explicitly opted in
- We maintain timestamped records of all opt-in actions
- We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions: - You can cancel SMS notifications at any time by replying “STOP”
- You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
- All opt-out requests are processed immediately.
Message Frequency & Content: - Message frequency varies based on your interactions with our business
- Messages will be directly related to the services you have requested
- We do not send promotional content without specific consent
Help & Support: - Reply “HELP” for assistance or contact us at support@aestheticmindmd.com
- Customer support is available during regular business hours
Carrier Information: - Standard message and data rates may apply
- Carriers are not liable for delayed or undelivered messages
- Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
Opt-Out Rights for Communications
You may opt out of marketing communications at any time by:
- Clicking “unsubscribe” in emails
- Replying “STOP” to SMS messages
- Contacting us directly at support@aestheticmindmd.com or (617) 668-1239
U.S. State Privacy Law Compliance
This policy complies with California (CCPA/CPRA), Colorado, Delaware, Florida, Virginia, and Utah privacy laws. Residents of these states may have additional rights, including the right to access, delete, or restrict personal information.
Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity, in accordance with this policy.
Non-sharing of Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
